Dennis Gada is SVP and Head for Financial Services, North America at Infosys. Infosys is a global leader in next-generation digital services and consulting. Infosys enables clients in 46 countries to navigate their digital transformation. Hosted by Rudolf Falat, founder of Voice of FinTech podcast.

We talk about:

• How did Dennis find his way to Infosys?

• What is Infosys at large? What's their product range?

• 2020 has been a challenging year for many all around the world. Many governments provided loans to businesses to help them weather lockdowns (or guarantees). Banks sharply increased the provisions (and then sometimes released them). We can't change the macro environment, but how can Infosys help lenders improve their loan process?

• Loan applications: how can we do it smoothly and remotely (look at it from both lenders' and borrowers' perspectives)?

• Who gets a loan or who doesn't? Many practitioners warn that leveraging AI and algorithms may cement banks' biases (e.g., race or gender). How can you prevent that?

• Loan monitoring – AI-powered alert systems – can you compare to traditional, manual ways of monitoring? How much more efficient is it?

• Sometimes, there is nothing you can do, and you end up with a bad loan – how can Infosys help manage it?

• What are additional applications – for example, in the export/trade finance?

• Who are the key clients of Infosys' technology? E.g., Vanguard and Old National Bank.

• Where can interested parties find out more about Infosys and their services for financial services?